FORBIDDEN ITEMS
Due to security reasons, we will conduct bag and body searches.
Not allowed are:
- Flammable and toxic gas
- Explosive items
- Weapons and weapon-like items
- Illegal substances & narcotics of all kinds incl. cannabis
- Bottles of any kind
- Professional camera equipment
- Drinks and liquids of any kind (including perfume)
- Food of any kinds
- Large umbrellas (stick umbrellas)
Other prohibited objects:
- Knives of any kind
- Pepper spray
- Fireworks
- Taser
- Narcotics and their auxiliaries
- Mask and costume (this includes made-up faces and coloured horror contact lenses, which were NOT purchased in the park).
- Tools, scissors, chains, bicycle locks, etc.
- Flashlights and bicycle lights of any kind
- Any kind of sports equipment
- Unconstitutional, violent or discriminatory objects
- Drones/Remote Controlled Toys
- Megaphones, vuvuzelas, musical instruments, jukeboxes etc.
- Permanent marker
- Barbecue and cooking utensils
Animals of any kind are also not allowed on the premises.
Guests going to Traumatica following their Europa-Park visit are kindly requested to take the souvenirs and drinks they have purchased to their vehicles or accommodation before entering the Traumatica site, as these may not be taken onto the Traumatica site
Is there an age restriction, and who is Traumatica suitable for?
Entry is allowed for visitors aged 16+. Visitors aged under 16, even if accompanied by a guardian, are not permitted to enter the event.
Admission to the Experience THE HOTEL, THE FORBIDDEN / Vampire's Club and Eden Manor are restricted to guests aged 18+.
Traumatica is NOT suitable for pregnant women. For safety reasons, we reserve the right to refuse entry to the site.
Do I have to buy an online ticket?
It is recommended to purchase tickets online in advance.
Traumatica is an evening event in a defined area of Europa-Park. The number of guests in the event area is strictly limited due to limited capacity. Experience has shown that the dates for the end of October sell out quickly.
There is a box office on site if there are any remaining tickets. However, it cannot be guaranteed that tickets will be available at the box office.
What can I experience at the event?
Scare attractions with scare, sound and light effects as well as an immersive story world await guests at Traumatica. In addition, parts of the Greek themed area are accessible and various Europa-Park attractions can be used.
At Traumatica, visitors are walking through a dark area of the park which is packed with masked and made-up, scary live actors.
Visitor groups are admitted on foot and then have to walk independently through the Scare Attractions with different lead themes.
Will I manage to see all attractions?
We are constantly developing Traumatica and the event is growing so that we can always offer our guests something new. Due to the development and the enormous size of the event, it cannot be guaranteed that all attractions and shows can be visited in one evening.
We recommend the ShoxterPass to guarantee that you can visit all the scare attractions.
In order to increase the chance without a Shoxterpass, we recommend that you keep an eye on the waiting times. These can be seen on a number of screens throughout the Traumatica event space.
In order to increase the chance without a Shoxterpass, we recommend that you keep an eye on the waiting times. These can be seen on a number of screens throughout the Traumatica event space.
What are the waiting times all about?
We update the waiting times at regular intervals to make the visit more pleasant for our guests. As the flow of visitors is not always predictable, it is not possible for the waiting times to always be 100% accurate. These are intended as a rough guide.
What is the ShoxterPass?
The ShoxterPass is a fast-pass ticket with which each of the 8 attractions can be entered once via a separate queue with a short waiting time. The ShoxterPass queue entrances are located next to the regular queues for each attraction and are clearly marked.
There is also a separate queue for ShoxterPass holders at the main entrance to Traumatica. This is located after the green gate at the entrance to the event and is signposted on site. ShoxterPass holders can therefore bypass the regular queue and proceed directly to the ShoxterPass line.
Do I have to prepare in order to understand the Traumatica story world?
No, Traumatica is built in stages. You can visit and enjoy the event without any knowledge of the story.
It is true though, that the more you know about the story, the deeper you can dive into Traumatica and discover more specials/actors/teasers/Easter eggs. Information can be found on our website.
Can I buy food?
There are food and souvenir shops on site.
When does the show take place?
The Traumatica ice show takes place every evening at 9.00pm and 10.30pm in the Greek themed area. The show is included in all event tickets.
The Traumatica Stage Show takes place every evening at 8 pm and 11 pm on the stage within the event grounds. The show is included in all event tickets.
What is THE HOTEL experience?
THE HOTEL is an immersive experience where you can step into the story world of Traumatica.
It is a full-contact experience where guests are also touched. The experience is designed for one person at a time and therefore has to be enjoyed alone.
THE HOTEL is not accessible and therefore not suitable for wheelchair users.
What is 'Eden Manor'?
The Eden Manor experience is a lounge/club format as part of the Traumatica After Hour, enhanced by show and an immersive world. The experience includes various theatrical, interactive and virtual surprises.
Eden Manor is NOT a scare attraction or horror experience but can be classified as a show experience.
Eden Manor is not barrier-free and therefore not suitable for wheelchair users.
Admission to Eden Manor is included in the Psycho Pass and cannot be purchased separately.
Is it possible to do all the additional experiences in one evening?
All additional experiences (Brain Shocker VR, THE HOTEL, THE FORBIDDEN / Vampire’s Club) can be incorporated into a standard Traumatica visit.
Are rides of Europa-Park open in the night?
The Curse of Cassandra and Curse of Cassandra VR illusion rides, Pegasus – The YoungStar rollercoaster and the Matterhorn-Blitz rollercoaster are open to event guests.
When shall I be there? When is the end of the event?
The food court opens at 6pm. Entry, bag checks and ticket scanning begins at 5.45pm.
From 7pm, guests can access the rest of the event area and the attractions will open. Last admission to the scare attractions is at 11.30pm.
Waiting times are to be expected.
THE FORBIDDEN CLUB / Vampire’s Club is open until 3am.
What is THE FORBIDDEN CLUB?
THE FORBIDDEN is a unique club location.
As part of Traumatica’s after-hours programme, you can enjoy cold drinks, a breathtaking show and wild beats until late into the night.
The club is open every Friday, Saturday and on Halloween.
Will the Vampire’s Club be open?
YES! As part of our anniversary celebrations, we’re opening the legendary Vampire’s Club exclusively on the following dates: 25.09., 26.09. 02.10. and 03.10.2026. On these days, the Vampire’s Club will be replacing The Forbidden. All tickets already purchased will automatically be transferred to the new venue.
As the ultimate after-hours venue, we’re bringing back the Vampire’s Club for four nights to celebrate 20 years of horror alongside Marc Terenzi – from Horror Nights to Traumatica, there’ll be fiery shows as well as chilled drinks.
PLEASE NOTE: The show featuring Marc Terenzi will be on at the Vampire’s Club ONLY – be sure to get YOUR tickets!
Are shows or rides of Europa-Park open in the night?
The Curse of Cassandra and Curse of Cassandra VR illusion rides, Pegasus - The YoungStar rollercoaster and the Matterhorn-Blitz rollercoaster are open to event guests.
What if it rains?
The event is mainly outdoors. Some waiting areas are covered, but not all of them.
No stick umbrellas may be taken onto the premises, small foldable umbrellas are allowed.
Appropriate clothing is recommended, as guests are exposed to wind and weather on open terrain. The terrain is dusty when dry and muddy when wet. We do not recommend white shoes.
Can I come in fancy dress?
Guests in fancy dress or with painted faces have NO ACCESS to the event.
Where is the entrance to Traumatica?
The entrance to Traumatica is via a separate entrance, not Europa-Park’s main entrance. Visitors park at the regular Europa-Park carpark. A parking ticket must be booked when booking entry tickets and costs €10.
After the pedestrian tunnel between the parking lot and the ticket offices of Europa-Park, follow the signs to Traumatica on the right. The path leads via a bicycle path to a separate entrance. Hotel guests can take the EP Express to the ‘Greece’ station from 7.15pm. There is an entrance gate set up there. Before 7.15pm, hotel guests will be taken to the ‘Germany’ station and can enter the grounds via the regular station.
Do I get a discount with a severely disabled ID card?
No, currently we do not have a separate rate for all persons with a severely disabled ID.
Wheelchair users pay a reduced admission price of €20.00 and may use the ShoxterPass entrance to the attractions. Tickets are only available on site at the box office. The relevant proof must be presented at the main entrance (disabled person’s ID card with the G or aG mark). This only applies to the wheelchair user themselves, accompanying persons pay the regular price and require a ticket in advance. This is due to the fact that some attractions and the event site are difficult to visit in a wheelchair.
How can I be part of the event as an actor?
If you would like to be part of Traumatica, please send an email to cast@traumatica.de and introduce yourself. You must be at least 18 years old and speak fluent German or English.
If you would like to try out the job of a scare actor, we offer volunteer positions.
Please contact us at volunteer@traumatica.de. You will receive further information there.
