Ticket prices
Print online, or at the box office there are discounted tickets for visitors with disabilities
Guests with disabilities - from €52.00¹
require a disability ID. (Choose 'Special rate' in the ticket shop)
Accompaniment required - from €52.00¹
Disability ID with the imprint 'B' required. The accompanying person will also receive a reduced ticket price.
Guests with visual impairments from 4 years (blindness) - €35.00¹
Proof of disability with corresponding indication of blindness required.
The reduced admission price of €35.00 is granted on presentation of a valid disability certificate.
Guests in wheelchairs from 4 years with partial paralysis (see paraplegia) - €35.00¹
Proof of disability with corresponding indication required. Applies to guests who are permanently dependent on a wheelchair and whose upper body is functional from the lumbar spine upwards.
The reduced admission price of €35.00 is granted on presentation of a valid disability certificate.
Guests in a wheelchair from 4 years with complete paralysis (see tetraplegia) - free entry
Proof of disability with corresponding indication required. Applies to guests who are permanently dependent on a wheelchair and whose upper body is non-functional from the lumbar spine upwards.
Free admission is granted upon presentation of valid proof of disability at the information office at the main entrance and for hotel guests at the reception desks in the Europa-Park Hotels and Camp Resort.
ResortPass annual passes
Guests with disabilities (aged 16+) with proof of disability
ResortPass Silver special rate
ResortPass Gold special rate
Sale directly online via the Mack International ticket shop
Guests with disabilities (aged 4-15) with proof of disability
ResortPass Silver special rate for children - €160.00¹
ResortPass Gold special rate for children- €260.00¹
Sale exclusively on site at the information office at the Europa-Park main entrance
Guests with disabilities (aged 4+) with proof of disability with indication of blindness or paraplegia
ResortPass Silver - €150,00¹
ResortPass Gold - €225,00¹
Sale exclusively on site at the information office at the Europa-Park main entrance
Guests with disabilities (aged 4+) with proof of disability with indication of tetraplegia
No ResortPass required, free admission to Europa-Park
ParkingPass:
The ParkingPass can also be purchased in conjunction with the ResortPass products mentioned above.
Due to its exclusive offer, the ResortPass is only available in limited availability.
Accompanying persons
Guests with disabilities with the indication 'B' or 'H' on their severely disabled ID card (i.e. these people are in need of assistance or require the support of an accompanying person in all situations) also receive a reduced admission price for one accompanying person. Accompanying persons do not receive a ResortPass at the special rate.
Disabled parking space
Designated parking spaces for guests with disabilities who hold a respective parking pass can be found in the front section of the visitor car park.
Information regarding the parking ticket can be found in the Mack International Ticketshop.
Guide dogs & assistance dogs
Assistance dogs, which are identified by the appropriate vest, may be taken along in selected shows in which no animals are used. The dogs must be kept close to the owner and the instructions of the show staff must be followed. A hygiene kit for disposing of dog excrement must be carried with you at all times.
Animals are generally not permitted on rides. Exceptions to this are our means of transport the EP-Express, Monorail Train and Panorama Train, as well as the Euro-Tower attraction, where assistance dogs may be taken along.
Wheelchair rental
You will find the wheelchair rental area at the main entrance. Depending on availability, you will be able to rent a wheelchair for the duration of your visit to the park for a fee of €3.00¹ as well as a deposit of €50.
To be on the safe side, you are also welcome to reserve a wheelchair in good time before your visit by sending an e-mail to kontrolle-he@europapark.de.
We do not have any handcarts for rental.
Transport options & routes
You can get from one themed area to another quickly and comfortably using the EP Express. The trains have wheelchair-accessible boarding and the option of alighting in the rear compartment, and there is space for two wheelchairs. In addition, the Monorail Train and Panorama Train are available as transport options in the park, but these cannot be used with a wheelchair.
Europa-Park is largely barrier-free. The Valais village in the Swiss themed area, the Spanish themed area and parts of the Irish themed area may be a bit more difficult for wheelchair users to traverse due to the paving in these areas.
Information points
At the Information at the Tower (French themed area) you are able receive on-site support regarding questions about accessibility in Europa-Park.
Opportunities to rest
Seating options are available in all themed areas, for example park benches. You will find more seating and picnic options in the historic Balthasar Castle garden in the German themed area and next to Melusina Snacks & Drinks in the Luxembourg themed area. For a bit more peace and quiet, we recommend a trip to our historic Castle Park.
Toilets
Special toilets for guests with disabilities can be found at
- Main entrance,
- in the German Allee,
- in the Italian themed area,
- in the French themed area,
- in the Greek themed area,
- in the Russian themed area,
- in the Scandinavian theme area,
- in the Spanish themed area,
- as well as in the Austrian themed area
Care room for guests with disabilities: Toilet for all
At the main entrance near our pram rental there is a care room for guests with disabilities, the 'Toilet for all'. Among other things, this room is equipped with a passenger lift with a universal attachment, so that a separate cloth can be used for its use. We ask you to carry such a cloth with you when you visit if you wish to use our care room. To obtain a key for our care room, please contact our pram rental staff.
Please note: A deposit of €50.00 is required for the handing out of the key.
Restaurants
All our restaurants are barrier-free and can therefore be accessed with a wheelchair. If you have any questions on-site, you are welcome to contact our catering staff at any time.
Shows
All shows have specially designated spaces for guests in wheelchairs.
Please use the side entrance or exit at the Europa-Park Teatro (Italian themed area) and the Globe Theatre (English themed area) and the lift at the Spanish Arena (Spanish themed area).
If there are no designated entrances for guests with disabilities, please contact our on-site staff who will be happy to assist you.
Safety
The Technical Control Board (TÜV Süd) and the manufacturers of the attractions specify certain guidelines that must be met in order to be allowed to use the attractions. You can also find this information on our attraction signs at the entrances to the attractions.
The minimum requirements for using the attractions for guests with disabilities can be found on the following subpages:
First aid
Should you need medical assistance on-site, please utilise the first-aid station in the Russian themed area behind the Euro-Mir attraction.
In the event of an emergency, please speak to the next member of staff, who will inform our paramedics immediately.
Attractions
General information
We are committed to making as many attractions accessible to guests with disabilities as possible. As part of this, a number of attractions are already accessible to guests with physical disabilities and visual impairments.
The minimum requirements for the use of attractions by guests with disabilities can be found on each the following subpages:
Please note:
- Only use an attraction if you are physically able to do so. If necessary, talk to your doctor before your visit.
- Both the minimum height and the minimum age must be met for all of our attractions. Some ride systems also have a maximum size. If the limits are either not reached or exceeded, use of the attraction cannot be permitted.
- Some of our rides experience high lift forces, which is why these rides use special restraint systems. If these restraint systems are not working properly, they cannot be used.
- Persons who are under the noticeable influence of alcohol, drugs or medication cannot be permitted to ride.
- Persons with acute injuries or who have recently had an operation may not be permitted to ride.
- Animals such as assistance dogs, for example, cannot generally be taken on rides. (Means of transport and Euro Tower excluded).
- Loose, sharp or bulky items or medical supplies may not be allowed on a ride.
- Boarding and disembarking must be done independently and communication with our employees must be guaranteed. If necessary, this must be done with the help of an accompanying person who is at least 16 years old and who is able to walk, see and hear without restrictions.
- In the case of guests with disabilities who are able to use a ride, evacuation may take longer as this may be carried out by specially trained personnel.
Priority access to attractions
As a rule, guests with disabilities (for which the restrictions specified by the TÜV do not apply) have access to the attractions via the exit in order to avoid long waiting times. An identification document (disability ID, autism pass or similar) must be shown to the operator of the ride. One accompanying person is permitted.
We ask for your understanding that a direct second ride on the same ride is not possible, as the current waiting time of the ride must stand between a new ride.
This rule has been expanded to allow guests with disabilities to make use of some rides with a maximum of four accompanying persons. Please contact the Information at the Tower which is located in the French themed area. There you will receive a green card upon presentation of the legitimation paper (disability ID, autism pass or similar). You can use six attractions of your choice (subject to compliance with safety regulations) by presenting this card in conjunction with the identification paper. Please understand that family and friends are only allowed to travel together with the owner of the identification paper.
All official, national disability certificates as well as autistic passes issued by authorities can be accepted as proof for a reduction in waiting time as well as for the special fare.
You can see which documents, among others, are valid with us from the following list:
- EU Disability Card (European Union)
- Severely disabled person's card (Germany)
- Carte mobilité inclusion Invalidité / Priorité / Cécité (France)
- IV card (Switzerland)
- Disability Pass (Austria)
- Autipas (Netherlands)
- Tarjeta Acreditativa del Grado de Discapacidad (Spain)
- National Disability Card (United Kingdom)
- Access Card (United Kingdom, Ireland)
- Autism ID Card (Ireland)
