Limited functions

In his clumsiness, Eurofant must have pulled a few cables that he shouldn’t have! Some functions of the ticket shop are therefore currently limited. We ask for your patience and apologise for the inconvenience.

ODR platform (EU)

ODR platform for Online Dispute Resolution (ODR) of the EU Commission

The new regulation on online dispute resolution is designed to enable consumers and companies to submit conflicts resulting from online purchases to an online dispute-resolution system, viz. using the EU-wide platform for online dispute resolution (the "ODR platform").

You can reach it via the following URL: ec.europa.eu/odr